Refund policy

We accept returns within 14 days of delivery.

To be eligible for a return, items must be unworn, unused, and in their original condition.

To initiate a return, please contact:
grunoir.contact@gmail.com

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

Once your return is received and inspected, refunds will be issued to the original payment method within 5–10 business days.

Please note:

• Shipping costs are non-refundable
• Items returned without prior contact may not be accepted
• GRUNOIR reserves the right to refuse returns that do not meet the conditions above

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos of the issue.